Duncan Micklem
/Duncan is responsible for KBC’s business strategy and marketing function. Duncan started his career in the engineering industry with AMEC, where he provided health, safety, environment and liability advice on mergers and acquisitions. After moving to KBC, he has held business management roles focused on business development, strategy, restructuring and planning. Duncan holds a degree from the University of Exeter, UK, an MBA from Cass Business School, UK and various Marketing qualifications from Cornell University, USA. In his spare time Duncan is an avid sportsman although his three young children ensure he has little spare time!
Digitalization creates and sustains competitive advantage and is one of the key strategies a plant can adopt in pursuit of operational excellence. In his latest article, Duncan Micklem explores strategies to realize the true value from Digitalization.